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 13 reviews
by Richard Nurse on The Tourist's Friend
Thank you!

I wanted to place on record how grateful I was with the excellent service that your Driver guides and yourself provided my colleagues and I throughout the England cricket tour to SA.
The staff you employ were as I mentioned fantastic and helped to make the tour the success that it was.
Please pass on my thanks to them all. And of course a big thanks to you.
I very much look forward to working with you on the next tour.

Best regards,
Richard.

Thank you Richard, always a pleasure.

Memorable Holiday

Thank you for a marvellous holiday and a wonderful Africa experience. We had a ball, and both Natasha and Jack were great guides and put up with four old girls, (with a lot of Aussie humour, friendly argument and total chaos), with admirable patience, humour and forbearance, especially handling mobile phone issues.

Natasha was really exceptional. We only had to mention something of interest and she would find it for us, something we forgot was found and she eventually got the hang of Aussie slang such as 'a hot chook'. We called her 'hawk eye' in Pilanesberg, as she could spot the animals from a great distance and also discern what they were. We saw so many different animals and Natasha was always ready to take a photo for us and tell us about the different game. Humour was always present when we were with Natasha.

Jack was a great guide in a different way. We ended up calling him 'son' as we were the 'grannies'. We saw everything bar Table Mountain from the top, but he also took us to the best fish and chip place, how well he knew us by this time. Even though the weather in Cape Town left a lot to be desired a diversion to the Botanical Gardens delighted us all.

The guest houses were great, especially Cape Elegance where we were looked after like family. Once, when we were late back, Jean and Denise said they were worried about us. I have not heard that since before my mother died!

Africa was all and more than I had expected and we were so lucky to see such a lot of the country and the scenery. Victoria Falls was a contrast of course, with the magnificent falls and the beautiful Victoria Falls Hotel for high tea on the terrace, (and a couple of warthogs having a great time digging up the manicured lawns for a roll in the dirt). That really tickled my sense of humour!

I would certainly be happy to recommend you to any of my friends, as the personal touch and the individual treatment made our holiday even more memorable.

Thank you,

Chris.

Thanks for the review Chris. Very glad to read you had such a lovely time.

by Margaret Priestley on The Tourist's Friend
What a great time we had

Home from my trip to South Africa what a great time we all had and thank you for your itinerary it worked out very well.

It was so lovely to be met by Natasha each time we were in Johannesburg she was so helpful and took time to find out things if she did not know the answer and helped us all with mobile phone and Tablets and ipads problems, finding patchwork shops for Nanette and myself and cushions for Chris and things for Jill so she did not have to spend time at hairdresser.

Natasha has the eyes of a hawk she found animals in Pilanesberg before anybody else we kept saying how lucky we were to had her as our guide the other cars where driving past I am sure they did not see as much as we did, took a lot of photos which will take some time to go through and sort them out.

We also were lucky to have Jack at the Cape he is a patient man he had a lot of waiting while we were looking at the shops. the only disappointment was not able to get up Table Mountain because of the weather.

When we went to Victoria Falls it was so hot and humid and I personally felt that 2 nights would have been enough for people of our age.

For example we went to the Falls at 6.00a.m. before the heat of the day.

I would like to come back at some stage to do the Cable Car and to get to Port Elizabeth and Durban.

Thanks again for your hard work to make our stay very enjoyable and Natasha and Jack as our guides.

Thank you Margaret!

by William Parsons on The Tourist's Friend
Flawless Transfer

I just wanted to thank you for setting up our flawless transfer July 12th and 15th from Johannesburg to Sun City and back.

Our driver Fred was outstanding and very helpful.

Will be looking forward to using your service again.

Thanks again

Thanks William

Fred was a great guide and highly knowledgable about the area, not just the reserve but the culture and sights on the way to and from. I highly recommend this tour group.

Thank you Lynn

by Betty and David on The Tourist's Friend
Wonderful tours

Thank you for your assistance with our tours while we were in Johannesburg. We appreciate your help answering all of our questions before our departure.

Fred was a wonderful and very knowledgeable tour guide and David and I highly recommend him.

Thanks,
Betty

Thank you Betty and David. It was a pleasure to have you on tour.

by Colin Booker on The Tourist's Friend
The Booker Expedition to South Africa

We are so lucky to have had the services of Jack and Rob. They made our trip so easy with their good nature; knowledge and concern for our well being.

Once again all the staff lived up to our expectations and took good care of our problems. From our first contact with Mandy to the last “Booker again!” query, nothing seemed to be too much trouble. Our sincere thanks to everyone who helped to make our latest adventure so memorable. When we have saved up again and hopefully weathered the latest recession, there is no question as to who we will contact to do the hard work for our next trip.

BEST WISHES from The Booker family

It was our pleasure, glad you enjoyed your time at Kruger Park.

by Wendy and Colin on The Tourist's Friend
Travel Advice just in time

Rob,
Would just like to thank you for the 'heads up' on the difficulties at Livingston & the need for Yellow Fever certificates that popped up on booking our J'burg tour.
We had checked a few weeks ago with SA Consulate in Canberra etc etc & were told no need for certification.
So if your Travel Advice hadn't popped up we would have gone without. Been confirmed here now too & we had our needles yesterday - so thanks!
Much appreciated,
Wendy & Colin

Third time just as good

Rob kindly organised a fantastic tour - out to Pilansberg up to Tzaneen and into Mashatu reserve Botswana. All was very smooth and worked well even though Rob couldn't come himself. Brian was an excellent guide and a great bird spotter and travelling companion. The contrast between Pilansberg and Mashatu was wonderful and we could have stayed another week or two! this was our third trip with Rob and his team and we will be using them again. I am not sure how many birds we have yet to spot but there can't be many left!!

Thanks
Neil and Elaine

by Randy Bacchus on The Tourist's Friend
Thanks Rob

Rob expertly arranged tours for us for a few days in Cape Town. Jack, our tour guide, took us to all the main spots and provided excellent commentary, and customized the tours to fit our time constraints and make the most of the weather. The whole trip was an amazing experience. Thanks Rob!

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